Privacy Policy

Last updated: September 2026

Zavia.ai (“Zavia”, “we”, “us”, “our”) provides a platform for identifying beneficial owners and verifying company ownership using data sourced from official government registries. This Privacy Policy explains what personal information we collect when you visit zavia.ai or use our products, why we collect it, and the choices you have.

By using our website or services, you agree to the collection and use of information described here. If you don’t agree, please don’t use zavia.ai.

1. Who we are

Zavia.ai operates this website and the associated company data, KYB, and UBO verification services. For any privacy question, you can reach us through our contact page.

2. Information we collect

Information you give us directly

• Contact and account details — name, work email, company name, and phone number when you fill out a form, request a demo, sign up for an account, or subscribe to a paid plan.
• Billing information — for paid plans, billing details are collected and processed by our payment provider; we do not store full card numbers on our own servers.
• Search queries — company names, jurisdictions, and other terms you enter into our search tools, so we can return matching results.
• Correspondence — anything you send us via our contact form or email, including attachments.

Information collected automatically

• Usage data — pages visited, search activity, referring URLs, browser type, device type, and approximate location derived from IP address.
• Log data — IP address, timestamps, and request details, collected for security and rate-limiting purposes (for example, to prevent automated abuse of our search tools).
• Cookies and similar technologies — see Section 5 below.

3. About the company and ownership data on Zavia

The core of our platform is data about companies — registration details, shareholders, officers, and group structure — sourced from public government business registries and licensed data providers, not collected from the individuals who appear in it. If you are a director, shareholder, or beneficial owner named in a company record on Zavia and have questions about that record, please see the registry information cited on the relevant page, or contact us and we’ll help direct your request to the appropriate source.

4. How we use your information

• To provide, maintain, and improve our website and services.
• To respond to inquiries, provide support, and communicate about your account.
• To process payments and manage subscriptions.
• To send product updates or marketing communications, where you’ve opted in — you can unsubscribe at any time.
• To monitor, secure, and rate-limit our services against abuse and unauthorized access.
• To analyze usage trends and improve site performance and content.
• To comply with legal obligations.

5. Cookies and similar technologies

We use cookies and similar technologies for essential site functionality, to remember your preferences, to measure site usage (for example, via Google Analytics/Google Tag Manager), and — where applicable — for advertising. When required, a cookie consent banner lets you accept or manage non-essential cookies before they’re set. You can also control cookies through your browser settings; disabling them may affect some site functionality.

6. How we share information

We do not sell your personal information. We may share it with:

• Service providers who help us operate the site and deliver our services — for example, hosting, content delivery, payment processing, email delivery, and analytics providers — under contractual obligations to protect your data.
• Data and registry partners whose licensed datasets power our company search and ownership records.
• Legal and safety purposes — if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Zavia, our users, or others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality safeguards.

7. Data retention

We keep personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is generally retained for the life of your account plus a reasonable period afterward; log and usage data is retained for a shorter, limited period for security and analytics purposes.

8. Your rights

Depending on where you live, you may have rights under data protection laws such as the GDPR or similar regimes, including the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to or restrict certain processing.
• Request a portable copy of your data.
• Withdraw consent, where processing is based on consent.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us and we’ll respond within the timeframe required by applicable law.

9. Security

We use reasonable technical and organizational measures — including encrypted connections (HTTPS), access controls, and infrastructure-level protections — designed to protect personal information from unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. International transfers

Zavia operates a global service and may process and store information in countries other than your own. Where we transfer personal information internationally, we take steps to ensure it receives an adequate level of protection, consistent with applicable law.

11. Children’s privacy

Zavia is a business-to-business service intended for professional use and is not directed at children. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us and we’ll remove it.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We’ll post the updated version on this page with a revised “Last updated” date. Material changes will be highlighted where appropriate.

13. Contact us

If you have questions about this Privacy Policy or how we handle your information, please reach out via our contact page.