KONECTA SERVICIOS DE BPO SL
KONECTA SERVICIOS DE BPO SL is a private limited company (sociedad de responsabilidad limitada) registered in Spain under company number B91380303. It was incorporated in 2004, initially under the name Kontacta Top Ten SL before adopting its current name, and is recorded as active with the Spanish Registro Mercantil as of September 2026. Its registered address is Calle Albacete 5, 28027 Madrid.
The company operates within the Konecta group, a business process outsourcing (BPO) and customer experience (CX) services provider, consistent with the entity’s own name (“Servicios de BPO”). According to Konecta’s official website (konecta.com), the wider Konecta group delivers customer experience and employee experience solutions, combining human agents with agentic AI tools such as its Kolibri AI platform, for clients in banking and financial services, telecommunications, retail and e-commerce, utilities, automotive, healthcare, insurance, media and technology, and the public sector, operating across 28 countries with more than 109,000 employees group-wide as reported in 2026. These figures describe the consolidated Konecta group rather than this individual legal entity, for which no separate company-level revenue or headcount has been publicly disclosed by a primary source.
KONECTA SERVICIOS DE BPO SL is not listed on any stock exchange.
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Officers
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Directors and officers of KONECTA SERVICIOS DE BPO SL
Spanish commercial-registry sources record KONECTA SERVICIOS DE BPO SL (CIF B91380303) as governed by a sole-administrator structure (administrador unico), with Konecta Bto SL, a corporate officer registered in Spain under CIF B62916077, holding that role. Konecta Bto SL is a company within the same Konecta corporate group rather than a natural person; this profile does not attempt to identify Konecta Bto SL’s own directors. Alongside the sole administrator, the company also registers individual apoderados (attorneys-in-fact) with delegated signing powers from time to time. Registry data underlying this profile was last synced 17 September 2026.
Recent officer changes
On 18 September 2025 (Madrid Mercantile Registry, BORME bulletin 178, reference 411824), the company registered new apoderados (attorneys-in-fact): Jose Angel Gutierrez Fernandez as joint-and-several attorney-in-fact, and Inaki Aguirre Uzquiano and Pedro Barrios Alconada as joint attorneys-in-fact. These are delegated signing powers rather than board directorships, and do not change the identity of the sole administrator.
Data availability
Officer information for this entity is Partial: the Registro Mercantil publishes the current sole administrator and registered powers of attorney, but does not disclose nationality or country of residence for corporate officers, and full historical appointment records were not reviewed for this profile.
Group Structure
Group structure of KONECTA SERVICIOS DE BPO SL
KONECTA SERVICIOS DE BPO SL is not an independent company; it is part of a verified corporate group operating under the Konecta brand. Corporate-linkage records place it as a direct subsidiary of GRUPO KONECTANET S.L. (CIF B88283692), alongside sister companies including Konecta Bto SL (B62916077, also the company’s sole administrator), Konecta Mediacion SLU (B84885466), Stratton Spain SL (B85025724) and Rocket Hall SLU (B86592870). Grupo Konectanet S.L. was acquired, together with a controlling interest in Comdata S.p.A. (Italy), by Kronosnet CX Bidco 2022 S.L. (B09815291) on 25 October 2022, forming the enlarged Konecta-Comdata group; the European Commission cleared this transaction on 13 July 2022 as an acquisition of sole control by Intermediate Capital Group plc (ICG). Tracing the ownership chain upward through Kronosnet Midco S.A. (A09785544) and Kronosnet Topco S.L. (B09952482) reaches Luxembourg holding vehicles CX VIII LuxCo S.a r.l. (LU B265694) and, ultimately, CX VIII Holdco S.a r.l. (LU B274554), entities associated with funds managed by Intermediate Capital Group (ICG), which reported a further EUR75 million equity injection into KronosNet in February 2025. No source reviewed confirms a current relationship with PAI Partners: PAI’s earlier 40% investment in the pre-merger Grupo Konecta (alongside Banco Santander, from December 2015) ended when PAI exited in March 2019, before this Kronosnet/ICG structure was formed in 2022.
Verified corporate relationships
| Entity | Country | Registration number | Relationship | Ownership | Status | Information date |
|---|---|---|---|---|---|---|
| GRUPO KONECTANET S.L. | ES | B88283692 | Immediate parent | Not disclosed | Active | 17 Sep 2026 |
| KONECTA BTO SL | ES | B62916077 | Sister company (also sole administrator) | Not disclosed | Active | 17 Sep 2026 |
| KRONOSNET CX BIDCO 2022 SL | ES | B09815291 | Indirect parent | 100% of Grupo Konectanet (2022 transaction) | Active | 25 Oct 2022 |
| KRONOSNET TOPCO SL | ES | B09952482 | Ultimate Spanish holding entity | Not disclosed | Active | 17 Sep 2026 |
| CX VIII HOLDCO S.A R.L. | LU | B274554 | Ultimate parent (Luxembourg, ICG-linked) | Not disclosed | Active | 17 Sep 2026 |
Recent structural changes
On 25 October 2022, Kronosnet CX Bidco 2022 S.L. completed the acquisition of 100% of GMM Topco Conexion S.L. (parent of Grupo Konectanet S.L.U.) and a combined majority stake in Comdata S.p.A., merging Konecta and Comdata into a single group under Intermediate Capital Group’s sponsorship; the European Commission cleared ICG’s acquisition of sole control on 13 July 2022. In February 2025, ICG Enterprise Trust reported a further EUR75 million equity injection into KronosNet.
Data availability
Corporate-linkage information for this group is Partial: the immediate Spanish holding chain and the 2022 merger transaction are independently confirmed by regulatory clearance and financial press reporting, but ownership percentages between several intermediate entities, and the precise identity of KONECTA SERVICIOS DE BPO SL’s direct shareholder, are not disclosed in the sources reviewed.
CX VIII Holdco S.a r.l.
Luxembourg
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Frequently Asked Questions
What does KONECTA SERVICIOS DE BPO SL do?
KONECTA SERVICIOS DE BPO SL (CIF B91380303) is a private limited company registered in Madrid, Spain, incorporated in 2004 under the name Kontacta Top Ten SL, operating within the Konecta group as a business process outsourcing (BPO) and customer experience services provider.
Who is KONECTA SERVICIOS DE BPO SL's UBO (Ultimate Beneficial Owner)?
No Ultimate Beneficial Owner (UBO) data is recorded for KONECTA SERVICIOS DE BPO SL; access to beneficial-ownership data in this jurisdiction is governed by its own register rules.
What is KONECTA SERVICIOS DE BPO SL's company registration number?
KONECTA SERVICIOS DE BPO SL's registration number is B91380303, filed with Colegio de Registradores / Registro Mercantil Central in Spain. Its current status on the register is active.
Is KONECTA SERVICIOS DE BPO SL still an active company?
KONECTA SERVICIOS DE BPO SL's status on Colegio de Registradores / Registro Mercantil Central is listed as active.
When was KONECTA SERVICIOS DE BPO SL incorporated?
KONECTA SERVICIOS DE BPO SL was incorporated on 1 January 2004, according to Colegio de Registradores / Registro Mercantil Central.
What is KONECTA SERVICIOS DE BPO SL's registered address?
The registered address on file for KONECTA SERVICIOS DE BPO SL is MADRID, Spain.
What legal structure is KONECTA SERVICIOS DE BPO SL registered as?
KONECTA SERVICIOS DE BPO SL is registered as a Private limited company (Ltd.) in Spain.
What is KONECTA SERVICIOS DE BPO SL's revenue?
No separate company-level revenue has been publicly disclosed for this entity; the consolidated Konecta group reported global revenue of approximately EUR2 billion and more than 109,000 employees across 28 countries, per the Konecta group website in 2026.
Is KONECTA SERVICIOS DE BPO SL listed on a stock exchange?
KONECTA SERVICIOS DE BPO SL is a privately held company and is not listed on any stock exchange.
Who are the officers/directors of KONECTA SERVICIOS DE BPO SL?
Konecta Bto SL (CIF B62916077), a corporate officer within the Konecta group, is registered as the sole administrator (administrador unico) of KONECTA SERVICIOS DE BPO SL; individual apoderados (attorneys-in-fact) were also registered in September 2025 per BORME filings.
Does KONECTA SERVICIOS DE BPO SL have a parent company or subsidiaries?
KONECTA SERVICIOS DE BPO SL is a subsidiary of GRUPO KONECTANET S.L., part of the Kronosnet corporate structure formed in October 2022 when Konecta merged with Comdata S.p.A. under the sponsorship of Intermediate Capital Group (ICG), tracing up to Luxembourg holding entities CX VIII LuxCo and CX VIII Holdco.
Can Zavia monitor changes to KONECTA SERVICIOS DE BPO SL's ownership over time?
This profile reflects a point-in-time snapshot from Colegio de Registradores / Registro Mercantil Central. Zavia's monitoring API can track changes to KONECTA SERVICIOS DE BPO SL's registered shareholders, officers, and group structure going forward, flagging updates as they're filed rather than requiring a manual recheck.
Can I access KONECTA SERVICIOS DE BPO SL's data through an API?
Yes. Zavia's API connects directly to official government ownership registries across 195 countries and territories, including Spain, so records like KONECTA SERVICIOS DE BPO SL's registration, shareholder, UBO, and group-structure data can be queried programmatically instead of viewed one page at a time.
Where does this company information come from, and how current is it?
This record is sourced directly from Colegio de Registradores / Registro Mercantil Central and was last synced on 17 September 2026.